Shipping policy
Orders
All orders are processed through our Shopify store.
You will receive an order confirmation by email.
Payment
We accept credit cards, PayPal, and Sofortüberweisung (instant bank transfer).
Payment is made at the time of placing your order.
Shipping & Delivery
We ship within Germany and the European Union.
Shipping costs and delivery times are displayed during checkout.
Once your order has been handed over to the shipping provider, the risk passes to the buyer.
Returns & Right of Withdrawal
Legal right of withdrawal: 14 days for orders within the EU.
Returns can only be sent after prior agreement to:
Am Dorfanger 1, 87665 Mauerstetten, Germany
Damages or Incorrect Deliveries
Please check your order upon receipt.
Report damaged or incorrect items immediately to filbarale@gmail.com.
Contact / Support
Email: filbarale@gmail.com